Privacy Policy

The Hobbies Factory ABN 26 81 98 76 218 .

The Hobbies Factory regards customer privacy as an important part of our relationship with our customers. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy policy.

Collection of Personal Information
We may collect the following information from you:

  • Name and contact details.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to surveys and/or offers.

Use of Collected Personal Information
We require this information to understand your needs and provide you with a better service, as well as for the following reasons:

  • Provide you with our products and services.
  • Internal record keeping and having a means for contacting you when necessary.
  • If you have request, we may periodically send promotional emails about new products; special offers or other information, which we think would be of interest to you.

Any information collected by The Hobbies Facotry is collected via correspondence from you or your company. Correspondence is recorded in order to provide service references. You maintain the right to unsubscribe from our emails or request to remove your customer details if you no longer require our services. Please contact us if you would like you contact details removed. We will not sell or lease your personal information to third parties.

If you believe that any of the information we are holding on you is incorrect, or has not been updated, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Purchase Orders
If you purchase a product or service from us, we may request certain personal information from you. You may be required to provide contact details (such as name, email, contact number, and postal address) and financial information (such as credit card number, expiration date, and CCV/CVC).

We will only use this information for billing purposes and to fulfill your order. If we have trouble processing or finalising an order, we will use the contact details provided to notify you.

Security and Storage of Collected Personal Information
The security of your personal information is important to us. We are committed to ensuring this security through suitable physical, electronic and managerial procedures in order to safeguard all personal information we collect online. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using Secure Sockets Layer (SSL) technology. When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Use of Third Parties
The Hobbies Factory may, at its discretion, use other third parties to provide essential services on our site, or for our business processes. We may share your details only when necessary for the third party to provide that service. These third parties are prohibited from using your personal information for any other purpose.

The Hobbies Factory will not share any personal information with third parties for any unknown or unrelated use.

Links to External Websites
Any link used on the The Hobbies Factory website that directs to external entities are not covered within this privacy policy. The terms and conditions set out in this privacy policy only cover the domain name of www.thehobbiesfactory.com.au

Legal Disclosure of your Personal Information
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other content areas we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances (if any). We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.